Customer Support
Junior Project Analyst, 100% Remote, Departmental Regulatory Standards, Provide Accuracy, Correspondence, Project Management, Workflow Documentation, Transactional Client Account Updates, Client Service Engagement, Prestigious Life Insurance Company
Brief Overview
Junior Project Analyst, 100% Remote, Departmental Regulatory Standards, Provide Accuracy, Correspondence, Project Management, Workflow Documentation, Transactional Client Account Updates, Client Service Engagement, Prestigious Life Insurance Company
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Why work with me?
Experienced staffing professional, knows client corporate culture/hiring manager, resume and interview preparation, most ethical person in the business, but only works with like-minded people . . .
Full contact information on LI Profile http://www.linkedin.com/in/kathleengriffiths/ reach out anytime
Responsibilities
- Assist team members daily to complete work to meet departmental and regulatory standards
- Review data of contract participants for accuracy
- Prepare correspondence to contract participants
- Monitor target response dates and follow-up in a timely manner as needed
- Ensure proper documentation in workflow applications and participant files
- Review forms and supporting documentation for completeness and accuracy
- Transact routine non-financial activity on client accounts with both expediency and accuracy
- Ability to explain basic information in functional area
- Ability to multitask and leverage organizational skills
- Effective decision making based on comprehensive case analysis
- Demonstrate valuable interpersonal skills
- Answer phone inquiries from participants.
Qualifications
- Associates, or Bachelor’s degree preferred, or equivalent years of related experience
- Strong analytical and problem-solving skills
- Accountable, ethical, good decision-making ability
- Strong written and verbal communication skills required
- Good computer skills and ability to multitask
Training & Development
- Coaching and feedback is provided to help you gain the necessary skills to be successful